ABOUT HOTEL OPERATIONS
Hotel «Lielupe» will be temporarily closed
Due to the ongoing health and safety concerns «Semarah Hotels» temporarily suspend the operations in a hotel “Lielupe” from Thursday, October 22nd till November 15th, 2021 during the emergency period determined by the Government of Latvia.
Please be informed that if you are relocating your accommodation, reservation department will offer a date upon availability at the hotel. Please contact the reservation department to change the booking dates.
I-V: 9:00 – 17:00 | +371 66119339 | [email protected]
CONFERENCES & EVENTS
WELLNESS CENTRE MEMBERSHIP EXTENSION
- All Wellness centre memberships which were valid on 21.10.2021. will be extended until 31.05.2021.
GIFT CARD EXTENSION
- All gift cards with expiration date until 15.11.2021, will be extended. To extend your gift card, please contact us [email protected]
- The validity period for gift cards purchased during the Stockmann Crazy Days autumn 2021 promotion is extended until 30.04.2022.
Thank you for your understanding and cooperation!
Semarah Hotel team
HYGIENE AND SAFETY IN HOTEL «LIELUPE»
Please respect 2 m social distancing and sanitize Your hands.
STAFF WORKING ENVIRONMENT
Staff are provided with personal protective equipment: masks, gloves and hand sanitisers. Workplaces are regularly disinfected and staff to undergo regular temperature screening before shift.
Guests will have access to hand sanitisers in public areas. Protective screens are deployed at selected customer service touchpoints. The hotel does not accommodate guests for self-isolation.
The number of guests will be limited in enclosed areas and the required distance indoors. The floor marking will be used as a guide to the required distance.
The frequency of disinfection and cleaning of hotel areas has been increased. It has developed stringent guidelines and have established an internal inspection.
Elevated cleaning protocols with increased sanitisation of high-touch areas such as door handles, kitchen cabinet, wardrobe, TV remote controls and light switches. To reduce personal contact during stay, t room cleaning is reduced to once every three days.
Improved food safety standards and protocols for food reception, processing and service. Room service is provided.